Meet Lumi
Lumi tells you who’s coming to your website, what they’re looking for, and what happens next.
Lumi talks to your visitors, captures leads, books meetings—and lets you ask questions about your business.
One connected product
The same recognizable AI experience serves customers and leadership, while each capability keeps its own information, context, permissions, and purpose.
Customer Intelligence
Executive Intelligence
Lumi combines customer interactions with authorized information from connected business systems, so owners and executives can ask natural-language questions about what is happening.
Available answers depend on the business systems, permissions, and data sources connected to Lumi.
The customer journey
Traditional website analytics shows traffic and behavior. Lumi adds conversational and intent intelligence, then connects those interactions with business outcomes where configured.
Out-of-the-box Lumi
A core Lumi implementation brings together the website signals and customer interactions businesses need to understand demand and move qualified visitors forward.
Connect Lumi with website analytics such as Google Analytics to understand where traffic originates and how visitors engage.
Lumi can collect lead information naturally during conversations and make it available to the business.
Connect visitors to the business’s scheduling or calendar workflow so qualified interest can move directly to a meeting.
Capture the questions, interests, and intent visitors express while they explore the business.
Need more?
Lumi can be connected to additional CRM, sales, marketing, and operational workflows as part of a broader OceSha implementation. Connections depend on the systems, APIs, permissions, and requirements of the business.
Executive Intelligence
Move from reports you have to interpret toward a natural conversation grounded in the information your business has authorized and connected.
Lumi
Executive Intelligence
“Where did my traffic come from this week?”
“What were visitors asking about?”
“How many leads did Lumi capture?”
“How many meetings were booked?”
“Which traffic sources are producing the best engagement?”
“What should I be paying attention to?”
Lumi’s answers reflect only the data sources, access, and workflows configured for your organization.
Beyond the chatbot
Customer conversations reveal what people want, what they struggle to find, and what causes them to act. Lumi connects that intent with website analytics and authorized business information, so the same AI that helps customers can also help the business understand what is happening.
What customers seek
What drives intent
What connects to outcomes
How people naturally ask
Lumi for your business
Turn website conversations into customer intelligence—and customer intelligence into better business decisions.
